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We believe empowered veterans win better claims. Here you’ll find up-to-date, easy-to-understand information about VA disability, appeals, benefits, timelines, and more.

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Frequently Asked Questions About VA Disability Claims

What does it mean to be a VA-accredited claims agent?

Being accredited means we are officially recognized by the U.S. Department of Veterans Affairs Office of General Counsel and legally authorized to represent veterans before VA.

No. Only accredited representatives (agents, attorneys, and VSOs) can legally represent veterans and charge fees in accordance with VA regulations.

No, under VA regulations, accredited representatives generally cannot charge for assistance with the preparation and filing of an initial claim.

A Supplemental Claim includes new and relevant evidence.
A Higher-Level Review requests a senior reviewer to re-evaluate the existing record.

Timelines vary. Supplemental Claims may take several months. Board appeals may take longer depending on docket type.

Back pay is retroactive compensation owed from your effective date to the date your rating is granted or increased.

VA uses a combined ratings table — not simple addition — and applies the bilateral factor when applicable.

Yes, if eligibility criteria are met. Dependent parents have specific income thresholds.

Total Disability Based on Individual Unemployability allows payment at the 100% rate if service-connected disabilities prevent substantially gainful employment.

These are disabilities caused or aggravated by an already service-connected condition.

In many cases, yes. A medical nexus opinion connects your condition to service.

A Compensation & Pension exam evaluates the severity and service connection of your condition.

Yes, but VA must follow strict due process procedures.

Yes, through a Supplemental Claim with new and relevant evidence.

Non-accredited companies are not authorized to represent veterans before VA and may not comply with federal regulations.